Effective Date: 10/13/2024
At The Playing Field, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect the following types of personal information from our users:
- Name
- Payment information
- Email address
- Phone number
- Company name
We collect this information when you register for our services, purchase products, or interact with our site.
2. How We Use Your Information
We may use your personal information in the following ways:
- To provide the products and services you have requested.
- To process payments through third-party processors like Stripe.
- To communicate with you regarding your account, services, or promotions.
- To improve our website and services using analytics tools such as Google Analytics.
3. Third-Party Services
We use third-party services to help us provide our services, including:
- WordPress (website management)
- GoHighLevel (white-labeled CRM services)
- High Level Pro Tools (CRM and automation)
- Stripe (payment processing)
- Google Analytics (website analytics)
- CookieYes (cookie consent management)
These third-party services have access to your information only to the extent necessary to perform their functions.
4. Cookies
We use cookies for various purposes, including analytics and advertising. These cookies help us understand how you use our website, improve our services, and provide targeted advertisements. You can manage cookie preferences through your browser settings or using the CookieYes tool on our website.
Consent for Cookies (GDPR Compliance)
For users in the European Union (EU), we require your explicit consent before any cookies that track you for advertising or analytics purposes are activated. You may opt-in or opt-out using our cookie management tool on the site.
5. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. We only share your data with trusted third parties as described above, who assist us in operating our website and conducting our business.
6. Data Transfers
If we transfer your personal data to a third party outside your region (e.g., from the EU to the U.S.), we ensure that such transfers are compliant with applicable data protection laws. We rely on standard contractual clauses or other approved mechanisms to ensure that your data remains protected.
7. Your Data Rights
You have certain rights regarding your personal information, depending on your location. These rights may include:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccuracies in your personal data.
- Deletion: Request that we delete your personal data, subject to certain legal obligations.
- Restriction: Request a restriction on the processing of your data under certain conditions.
- Objection: Object to the processing of your personal data where we are relying on a legitimate interest.
- Portability: Request that we transfer your data to another organization in a structured, commonly used, and machine-readable format.
- Withdraw Consent: If you have provided consent to the processing of your personal data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at support@theplayingfield.com.
For users in the EU, if you believe that your data has been handled unlawfully, you have the right to lodge a complaint with a supervisory authority in your country.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
9. Data Security
We implement security measures to protect your personal data. However, no electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it.
11. Data Breach Notifications
In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law. If required by GDPR, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage users to read the privacy policies of any third-party websites they visit.
13. Opt-Out Mechanisms
You can unsubscribe from email communications or opt out of marketing communications at any time by following the instructions included in our emails or contacting us at support@theplayingfield.com.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Privacy Policy periodically for any changes. Continued use of our website or services after updates are posted constitutes your acceptance of the changes.
15. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your data, please contact us at:
Email: support@theplayingfield.com